Shipping policy

KARESSIA SHIPPING POLICY

Last updated: September 8, 2026

Thank you for shopping with KARESSIA. We are committed to providing a clear and reliable shipping experience. Please review the following information before placing your order.

Order Processing

Orders are typically processed within 2 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding weekends and U.S. federal holidays.

Processing time is separate from shipping time. During holidays, promotional events, product launches or periods of high order volume, processing may take longer than usual.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when tracking is available.

Shipping Destinations

KARESSIA currently ships only within the United States.

We do not currently offer international shipping.

Customers are responsible for entering a complete and accurate shipping address during checkout. KARESSIA is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address submitted by the customer.

Shipping Rates

Shipping charges are calculated and displayed at checkout before payment is completed.

KARESSIA offers free U.S. shipping on qualifying orders of $100 or more, after discounts and before applicable taxes.

This offer may be modified or discontinued at any time. Certain locations, products or promotional orders may not qualify.

Estimated Delivery Time

After the 2-business-day processing period, delivery is estimated to take 3–5 business days.

Most orders should therefore arrive approximately 5–7 business days after the order is placed.

Delivery dates are estimates and cannot be guaranteed. Actual delivery time may vary because of carrier operations, weather conditions, holidays, incorrect addresses or other circumstances outside KARESSIA’s control.

Multiple Packages

Some orders may contain products fulfilled from different locations. Your order may therefore arrive in more than one package and on different delivery dates.

When available, separate tracking information will be provided for each shipment. You will not be charged additional shipping fees solely because your order is delivered in multiple packages.

Order Tracking

When tracking is available, a tracking number will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

KARESSIA does not control carrier tracking updates or delivery schedules after a package has been accepted by the shipping carrier.

Incorrect Shipping Addresses

Please review your shipping information carefully before submitting your order.

If you notice an error, contact us immediately at tripledstore2@yahoo.com. We will try to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Customers may be responsible for additional shipping charges when an order is returned because of an incorrect, incomplete or undeliverable address.

Delayed Packages

Carrier delays may occasionally occur because of weather, holidays, high shipping volume or other circumstances outside our control.

If your tracking information has not updated for several business days or your package has not arrived within the expected delivery period, contact us at tripledstore2@yahoo.com with your order number.

We will review the available tracking information and assist you with the appropriate next steps.

Lost or Stolen Packages

If tracking shows that a package was delivered but you cannot locate it, please:

Verify the shipping address on your order confirmation.
Check around your property, mailbox, front desk or secure delivery location.
Ask household members or neighbors whether they accepted the package.
Contact the shipping carrier for additional delivery information.
Contact KARESSIA if the package still cannot be located.

KARESSIA will review each situation individually. Replacement or refund eligibility will depend on the results of the carrier investigation and the circumstances of the shipment.

KARESSIA is not automatically responsible for packages confirmed as delivered to the address provided during checkout.

Damaged, Incorrect or Incomplete Orders

If your order arrives damaged, incorrect or incomplete, contact us within 15 calendar days of delivery at tripledstore2@yahoo.com.

Your full name
Your order number
A description of the problem
Clear photographs of the product
Photographs of the shipping package and shipping label
Photographs showing any damage, leakage or missing items

Please keep the product and its original packaging until our team has reviewed your request. We will evaluate the information and provide the appropriate next steps.

Order Changes and Cancellations

We cannot guarantee that an order can be modified or canceled after it has entered processing. Orders that have already shipped cannot be canceled and will be handled according to the KARESSIA Refund Policy.

Contact Us

For questions about shipping or an existing order, contact:

KARESSIA
Operated by EUDANN LLC
Email: tripledstore2@yahoo.com
Website: www.karessia.store

Please include your order number when contacting us about an existing purchase.